Terms of Service

1. Provider

Provider/Operator: Mustafa Yesilyayla, c/o flexdienst – #20381, Kurt-Schumacher-Straße 74, 67663 Kaiserslautern, Deutschland

Contact: service@suvory.com

2. Scope

These Terms of Service apply to the use of the app "Suvory" by consumers (B2C).

3. Minimum Age (18+)

Use is permitted exclusively for persons aged 18 and over. By registering, you confirm that you are at least 18 years old. We may suspend or terminate accounts in case of violation.

4. Account & Access

• You are obliged to keep access data confidential and prevent misuse.
• You may only use the app in your own name; sharing/reselling is prohibited unless expressly allowed.
• We may change or further develop functions as long as the core service is not unreasonably impaired.

5. Acceptable Use

In particular, you may not use the app to:

• create/distribute illegal content,
• infringe third-party rights (e.g. copyright, trademark, personal rights),
• distribute malware or compromise systems,
• engage in automation/abuse (e.g. scraping, rate limit circumvention).

6. Content, Uploads & Usage Rights

• You are responsible for the content you enter or upload.
• You assure that you own the necessary rights to uploaded content.
• Please do not upload highly sensitive personal data (e.g. health data).
• You keep ownership of your content. You grant us a limited, non-exclusive license to host, process, and display your content solely to provide the service.

7. Intellectual Property

The app, its design, and all related content are protected by intellectual property laws. We grant you a limited, revocable, non-transferable license to use the app for your own purposes.

8. User Contributions

If you share content publicly or with other users, you grant us the necessary rights to make that content available within the app and to maintain the service. You are responsible for ensuring that your contributions do not violate third-party rights or laws.

9. AI Functions & Disclaimer

• AI outputs may be incomplete, incorrect, or misleading.
• The app does not replace professional advice (e.g. medical, legal, financial).
• You check AI results on your own responsibility before making decisions or using them.
• Depending on the selected model, inputs may be transferred to third-party providers for processing (e.g. OpenAI or via OpenRouter).

10. Prices, Subscriptions & Payment

Paid services are offered as a subscription. Prices, term, and billing interval are displayed before conclusion. Payment processing is carried out via Stripe.

Plans and included usage limits are described on the pricing page inside the app. We may adjust prices for future billing periods with reasonable prior notice.

Price changes for subscriptions will be announced at least 14 days before the next billing period.

New accounts start on a free plan with 50 one-time AI Credits and no image generation. Once the free allowance is used, you can choose to purchase a paid plan. There is no automatic upgrade from free to paid.

As a small business owner according to § 19 UStG, no VAT is charged or displayed.

• The subscription renews automatically unless cancelled in time (Details: at any time to the end of the current billing period).
• Any free trial (if offered) ends automatically and access is limited by a paywall unless you choose to start a paid subscription.
• If payment fails, functions may be restricted until payment is successful.

Usage limits are currently: Free: 50 AI Credits and 0 images (one-time). Pro: 500 AI Credits/month and 20 images/month. Ultimate: 1,000 AI Credits/month and 60 images/month. Limits reset at the start of each paid billing period.

Note: Mandatory statutory consumer rights remain unaffected.

11. Cancellation & Refunds

You can cancel subscriptions at any time with effect at the end of the current billing period. Refunds are granted only where legally required or where explicitly stated in a separate refund policy.

If you cancel, your plan remains active until the end of the paid term. Partial refunds for unused time are excluded unless required by law.

12. Right of Withdrawal (Digital Content)

If you are a consumer in the EU, the right of withdrawal expires once we start providing the digital service after you have expressly consented to the immediate start and acknowledged the loss of the withdrawal right.

13. Service Changes & Availability

We may update, change, or discontinue parts of the service as long as the core service is not unreasonably impaired. Temporary interruptions may occur due to maintenance or technical issues.

14. Support

Support is provided via email. We do not promise specific response times unless explicitly agreed in writing.

15. Suspension & Termination

We may temporarily suspend or permanently terminate accounts in case of violations of these terms, misuse, or for security reasons. You can cancel/delete your account at any time: Function in account settings or via email to support.

If you delete your account yourself, access ends immediately and your account, chats, uploads, profile data, and other in-app content are deleted right away.

To preserve the already consumed free quota or other usage state if the same user returns, we retain only a minimal record consisting of the email address or previously linked confirmed email addresses and quota/usage state for up to 1 year after deletion. If you register again with one of those email addresses within that period, this state is restored automatically. If no new registration occurs, this remaining record is deleted automatically after 1 year.

16. Contract Changes

If we make material changes to these terms, we will notify you in advance. If you do not agree, you may terminate your subscription before the changes take effect.

17. Liability

We are liable without limitation for intent and gross negligence as well as for injury to life, body, or health. Otherwise, we are liable for slight negligence only in case of breach of essential contractual obligations and limited to the foreseeable, typically occurring damage. Further mandatory liability regulations remain unaffected.

18. Privacy

Information on the processing of personal data can be found in the privacy policy at /privacy.

19. Electronic Communications

You agree to receive legally relevant communications electronically (e.g. email or in-app). This satisfies written form requirements where permitted by law.

20. Final Provisions

The law of the state in which the provider has its registered office applies, provided that no mandatory consumer protection regulations oppose this. Place of jurisdiction regulations apply only to the extent legally permissible.